Terms of Sale Information

Terms of Sale Information on charges and costs In compliance with the regulations on transparency 

  • The prices shown are inclusive of the 22% VAT rate in force in the EU countries
  • Payment methods accepted by the online store: Paypal (even without an account) and Bank transfer
  • Expenses at checkout calculated and displayed before confirmation: Shipping costs based on destination
  • Deductions at checkout for non-EU countries: 22% VAT rate deduction
  • Additional costs for non-EU countries: any Customs Duties

Return an Refund Policy

  • The buyer, if a private person, can exercise the right of withdrawal within 14 calendar days of delivery, purchases by companies and invoiced in VAT numbers can request a replacement or a credit for future purchases.
  • The products must be returned in the same condition in which they were delivered to you, intact, unused or damaged.
  • The shipping costs for the return are to be paid by the buyer.

Management of Cookies

  • The arteciompi.it site collects automatic non-personal information solely for management any order to be confirmed on the page https://ordina-online.arte-dei-ciompi-firenze.it/store/cart (hereinafter referred to as “Cart")
  • On the page "Cart" the order is confirmed by clicking on the "PROCEED TO PURCHASE" button, on the next page and before payment are collected in specific fields filled in directly by the visitor the data necessary for the shipping and invoicing of the goods purchased.

Privacy disclaimer

  • The owner of the data processing is Susanna Capigatti tax code CPGSNN62D49D612D resident in Via della Repubblica 29 50013 Campi Bisenzio FI - ITA administrative headquarters and headquarters data acquisition.
  • The data is kept for the sole purpose of managing the shopping.
  • The data can be deleted by simple request via email and the information will be kept in any case for a period of time limited.
  • The data will not be given or made accessible to strangers to the ArteCiompi company. No communications or information or promotions will be sent direct by mail or telephone, promotions and updates are published on the pages of the site or on social networks.

Company data

  • L’ azienda - L’ Arte de’ Ciompi di Susanna Capigatti – (di seguito indicata come “ArteCiompi”) è proprietaria del sito https://ordina-online.arte-dei-ciompi-firenze.it/ (di seguito chiamato “arteciompi.it”) e ne gestisce la pubblicazione e aggiornamenti compreso il presente foglio informativo, ultima revisione 10-Maggio-2020
  • The company - L'Arte de' Ciompi by Susanna Capigatti - (hereinafter referred to as "ArteCiompi") owns the site https://ordina-online.arte-dei-ciompi-firenze.it/ (hereinafter referred to as "arteciompi.it") and manages its publication e updates including this information sheet, last revision 10-May-2020
  • ArteCiompi has headquarters in Via de’ Cerretani 18r 50123 Firenze FI – ITA p.iva 06925450485 - univoco code SU9YNJA - mail susannacapigatti@gmail.com - mail-pec capigattisusanna@pec.it - REA: FI-666720 - ateco code 47.78.32 - codice nace 47.78 – telephone +393336146081