Terms of Sale

Charges and costs disclosure In compliance with transparency regulations

  • The prices shown include the 22% VAT rate in force in the EU countries
  • Payment methods accepted by the online store: Paypal (even without an account) and Bank transfer
  • Charges at checkout counted and displayed before confirmation: Shipping cost are based on destination country
  • Deductions at checkout for non-EU countries : VAT rate deduction 22%
  • Additional costsfor non-EU countries : any Customs charges

Return Policy

  • If the buyer is a private subject, he can exercise the right of withdrawal within 14 calendar days of delivery; the invoiced purchases by companies can request a replacement or a credit for future purchases.
  • The products must be returned in the same conditions in which they were delivered to you, intact, not used, nor damaged.
  • The shipping costs for the return are paid by the buyer.

Management of Cookies

  • The arteciompi.it site collects automatic non-personal information exclusively for the management of any order to be confirmed on the page https://ordina-online.arte-dei-ciompi-firenze.it/store/cart (called "Busket" )
  • In the "Busket" page, the order is confirmed by clicking on the "PROCEED TO PURCHASE" button, on the next page and before payment, the data necessary for the shipment and invoicing of the goods purchased are collected in specific fields filled in directly by the visitor .

Privacy disclaimer

  • The owner of the data processing is Susanna Capigatti tax code CPGSNN62D49D612D residing in Via della Repubblica 29 50013 Campi Bisenzio FI - ITA administrative headquarters and location for data acquisition.
  • The data is stored for the purpose of purchasing management only.
  • The data can be deleted by simple request via email and the information will be kept for a limited period of time.
  • The data will not be granted or made accessible to persons outside the ArteCiompi company. No communications or information will be sent or direct promotions via email or telephone, promotions and updates are published on the pages of the site or on social networks

Company data

  • The company - L'Arte de' Ciompi by Susanna Capigatti - (hereinafter referred to as "ArteCiompi") owns the site https://ordina-online.arte-dei-ciompi-firenze.it/ (hereinafter called " arteciompi.it ") and manages its publication and updates including this information sheet, last revision 10-May-2020
  • ArteCiompi is based in Via de 'Cerretani 18r 50123 Florence FI - ITA p.iva 06925450485 - unique code SU9YNJA - mail susannacapigatti@gmail.com - mail-pec capigattisusanna@pec.it - REA: FI-666720 - code ateco 47.78.32 - nace code 47.78 - telephone +393336146081


For informations and questions you can write us using the form below.
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