Contact us

Communicate with us: phones, mails, videocalls, addresses and store opening hours


If you want to buy something that you saw in the shop but is not on the e-commerce, you can write us to have photos, prices and for the home delivery.

Call us on the phone:
  • tel: +39 339 8910460 ( Italian)
  • tel: +39 333 6146081 ( Italian-French )
  • tel: +39 328 8665517 ( Italian-English-Spanish )
 
Write us an e-mail:

     
    VideoCalls in Live Shopping:

    With Video Calls we will show you all the objects present in our shop in Florence. Simple, comfortable and safe! Book your Video Visit between 9:30 - 19:30, on Whatsapp, Zoom or Skype:

    • +39 334 9872399 ( Italian-English-Spanish )
     
    Come and visit our Shop:

    We are in via dei Cerretani 18 rosso, in the historical centre of Florence, on the road that leads from the train station arrives in Piazza Duomo, at the beginning of the pedestrian zone.

    Free delivery in Florence and neighbouring areas: read more


    Store opening hours: 

    From Tuesday to Sunday: 10:30 am -1:30 pm & 3:00 - 7:30 pm. 

    Monday is closed


     
    address to send letters and packages:

    For sending Boxes and Paper Correspondence, our address is:

    L' Arte de' Ciompi - Via de' Cerretani 18 rosso 

    cap 50123 - Firenze (FI) - IT

     
    Follow Us on Socials:

    Everyday we post Photos and Curiosities on Florence, on History and on our Stuff. Follow us!

     

    Return Policy

    If you are a private person you can exercise the right of withdrawal within 14 calendar days of delivery.

    • The product must be sent back to our office in the same condition in which it was delivered to you, intact, unused or damaged.
    • The shipping costs for the return are paid by the buyer.

     

    In compliance with the Italian European and International regulations on transparency, here are the links on other insights regarding:

    Conditions of Sale - General Conditions - Privacy Policy

    * note: The texts are in Italian and English on the same link