Payments and Shipments

Buy Italian Handicraft of Florence in a simple and safe way


PAyments
It is possible to pay with ANY CARD on the Paypal platform, or with BANK TRANSFER.

Cards: 

Cards accepted: MASTERCARD, VISA, POSTPAY, MAESTRO, AMERICANEXPRESS, DISCOVER, AURA, PAYPAL. Inside the Paypal page you can use your account or create a new one by entering only an e-mail address, then will be possible to pay with cards

Paypal:

Credit the amount from your Paypal account to the L'Arte de 'Ciompi account: susannacapigatti@gmail.com

bank transfer: 

- ACCOUNT HEADING: L'Arte de' Ciompi di Susanna Capigatti

- IBAN: IT55P0326802800052208398540 

- BANK: Banca Sella 

Bank Transfer costs to be payed by the buyer. Credit within 5 days from the order. The package will be sent after the payment has been verified.

Safety and security: 

Payments are made on a secure http:// connection. 

If an incorrect order is placed, within 1 hour from confirming the order on the E-Commerce page, you can contact us on the Contact page to request a modification of the order.

 
Long Distance Gifts

Due to travel restrictions it has become difficult to celebrate important events with loved ones. But now you can celebrate every important occasion even from afar: we will bring your gift to his home! For each purchase you can request the free surprise package by specifying it in the notes, and you can insert the address of the person to whom you want to send the gift, so the gift will be delivered directly to the recipient.



Free Deliveries
on Florence

In some areas of Florence and its provinces, delivery is free for purchases over € 40.00, and guaranteed same-day or within 3 days.

PURCHASE

The order must be placed only by phone at +39 334 98 72 399. Same-day delivery is possible if the item is available immediately.

PAYMENT

- Cash on delivery with posthumous invoicing

- Paypal payment in advance credit

- Bank Transfer in advance credit (delivery only after verification of the credit)

AREAS COVERED BY THE SERVICE:

Florence historic center, Florence North and West, Sesto Fiorentino, Calenzano, Campi Bisenzio, Prato East and South, Signa, Lastra a Signa, Scandicci, Poggio a Caiano.

 
Shipping costs
Italy and world

It is possible to view all the countries covered by the service, the costs and shipping times on the page immediately following the selection of the "proceed to purchase" button in the cart. Shipments are made with Bartolini for Italy and Europe and DHL for the rest of the world. 

ITALY: The shipping cost for Italy is € 8.50 fixed, regardless of the weight, size of the package and distance.

ABROAD: For the rest of the world the price varies depending on the country of arrival. To give examples, roughly, except for changes in companies, for Austria the cost is 15.00, for Belgium it is 20.00, for Switzerland it is € 37.50, for the USA it is € 35.00, for Japan it is 52.00, for Australia is 59.00.

 
Delivery time

Each order is tracked on the Bartolini or Dhl website, and at the time of shipment an email is sent to the customer with the confirmation of the shipment of the package and with the link for tracking the package.

ITALY: For shipments and free deliveries in Italy, shipping times are between 1 and 5 working days from the time the package is sent. 

ABROAD: For shipments to the rest of the world, times vary depending on the country of arrival. Indicatively, except for problems of companies, for Austria, Belgium and France the shipping time is 3-5 working days, for Switzerland and USA it is 5-7, for Japan it is 5-7, for Australia it is 7-10 days